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CUSTOMER CARE

Your Guide to hassle-free Returns 

We want you to love your purchase, but in the event that you'd like to initiate a return, we accept returns within 30 days of delivery. 

 

To be eligible for a return, items must be unworn and in original packaging.

 

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we can’t guarantee receipt of your return.

 

Once your return is received and inspected, approved refunds are issued to the original payment method.

 

Some items are marked Final Sale and are not eligible for return or refund. All earrings are Final Sale, whether or not they are marked.

 

If your order arrives damaged or incorrect, email us at hello@strangeglitter.com within 14 days of delivery with a photo of the issue for consideration. (Please note that all inventory is photographed before shipment.)

Once we receive and inspect your returned jewelry, we will notify you of the status. Approved refunds are processed back to your original payment method within 5-10 business days. Please note that shipping costs are non-refundable unless the item arrived damaged.

 

We welcome your comments, questions and concerns! Reach us at hello@strangeglitter.com.

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